Mumbai 14th 2017: A highly competitive and capital intensive industry, telecom in India is the world’s second-largest telecommunications market with a subscriber base of 1.05 billion.
For telecom operators in India, the cost of customer acquisition is much higher as compared to retention cost and quality of service is of paramount importance for customer retention. Realizing that customer retention is directly related to transparency, one of India’s largest telecommunications services provider, thought of implementing a new initiative. Under this initiative, for the first time in the industry, they planned to open up its entire mobile network information to its customers through an interactive online interface and Esri India is proud to be part of this initiative.
Esri India has presented a unique innovation “Esri’s ArcGIS Server based platform” at the Aegis Graham Bell Award Jury Round under the “Service innovation” category. Esri’s ArcGIS platform applies The Science of Where to connect everyone, everywhere through a common visual language. It combines mapping and analytics to reveal deeper insight into data and provides a seamless integration of its platform with all existing enterprise systems and Infrastructure, this kind of solution can be applied in any Telecommunication organization with ease.
Every telecom tower has a location associated with it. The coverage radius of the tower defines area that would be serviced by it and the customer base in that radius defines the capacity needed to serve that particular customer segment. To ensure that the consumers get sufficient coverage from telecom towers while at home or in motion and to identify the coverage blind spots, there was a need for spatial decision making. As a part of Project, the tower locations were mapped along with their coverage capacities. This helped the telecom player to:
- Hotspot Analysis and Network Route Planning on Web
- Access to various web services in a thin client with Esri Content.
- GIS based Content & User Management system
“Aegis Graham Bell Awards (AGBA) is a great platform for technology companies to showcase their innovations and get recognition. What differentiates AGBA is their ability to bring senior minds of the industry and academia together to jointly judge these solutions in addition to providing an excellent opportunity for networking and sharing best practices”- Agendra Kumar, President, Esri India.
About Esri India Technologies:
Esri India Technologies Ltd is India’s leading Geographic Information System (GIS) software and solutions provider. Established in 1996, Esri India today is present in multiple regional offices across India with corporate headquarters in Noida. For almost 2 decades, we have worked with thousands of customers, across a diverse range of industries such as Government, Academia, Defence and Private Sector helping them make timely, informed and mission-critical decisions by leveraging the power of geography. We offer solutions to customers across India, Nepal and Bhutan.
About us:
The Aegis Graham Bell Award is the largest innovation award for the ICT domain in India. The Aegis School of Business, Data Science, Cyber Security and Telecommunication has established the Aegis Graham Bell Award as a tribute to the father of the telephony, Alexander Graham Bell. This Award is intended to promote innovation, entrepreneurship in the field of Telecom, Social, Mobility, Analytics, Cloud, and Security to provide recognition for outstanding contributions by the innovators. The Award is organized with support of the Cellular Operators Association of India (COAI), and Telecom Centres of Excellence (TCOE), Convergence India and Deloitte as a knowledge partner.
The 8th Award ceremony will take place on 23th February 2018 at New Delhi. For further information, please visit: www.bellaward.com
For more information, please contact:
Shweta Chavan | Corporate Communication | Aegis Graham Bell Awards | 8433969263 | shweta@bellaward.com
