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10 02, 2017

Service Innovation – Mahindra Comviva

By |2018-01-16T09:08:43+00:00February 10th, 2017|Winners, Winners 2016|

Mahindra Comviva’s Rapid Auto Detection and Advanced Reporting (RADAR) is an autonomous model that facilitates the capture of data pertaining to QoE, performance and QoS. This is carried out through a combination of mobile simulation, trend analysis and data analytics.

10 02, 2017

Vodafone – Skilling India

By |2018-01-16T07:44:36+00:00February 10th, 2017|Winners, Winners 2016|

Vodafone handles 40 million calls a month Pan India. They have engaged with few BPOs who represent Vodafone and take inbound calls of existing and prospect customers. They have recently partnered with Rural Shores - world’s largest Rural BPO. They [...]

22 02, 2016

AdoRoi – Innovation in Buiness Intelligence

By |2017-08-10T11:02:59+00:00February 22nd, 2016|Winners 2014|

AdoRoi O2O Click, creates Paradigm Shift in Digital Marketing Analytics, particularly because now marketers can know which keyword or media asset generates calls and time-spent on the such calls into any popular web analytics tool such as Google Analytics, all [...]

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