Refund & Cancellation Policy

At Aegis Graham Bell Awards (AGBA), we aim to maintain a fair, transparent, and efficient process for all applicants and participants. This Refund & Cancellation Policy outlines the conditions under which payments are processed and any applicable refunds or cancellations.

  1. Nomination Fees
  • Once a nomination is submitted and the payment is successfully processed, no refunds will be issued under any circumstances.
  • The nomination fees are charged to cover administrative, evaluation, and jury processes, and are non-transferable and non-redeemable.
  • Participants are advised to carefully review all eligibility criteria and nomination details before submitting the form and making the payment.
  1. Duplicate Payments or Errors
  • In case of an accidental double payment, or if your bank account or card was charged more than once for the same transaction, kindly inform us by emailing accounts@bellawards.com within 7 working days.
  • Once verified, such excess or duplicate payments will be refunded within 15 business days to the original payment method.
  1. Event Cancellation or Postponement
  • If the AGBA event is postponed or rescheduled due to circumstances beyond our control (e.g., natural disasters, pandemic restrictions, government regulations), participants will be notified in advance.
  • All valid nominations will be carried forward to the next scheduled event cycle, and no refunds will be processed in such cases.
  1. Disqualification or Rejection
  • AGBA reserves the right to disqualify or reject any nomination at any stage of the process if:
    • The information provided is found to be false, misleading, or plagiarized.
    • The nominee fails to comply with the terms and conditions.
    • There is a violation of ethical or legal standards.
  • No refund will be applicable in the case of disqualification.
  1. Contact for Payment-Related Issues

If you face any issues related to payment or cancellation, kindly contact us at: accounts@bellawards.com

We are committed to resolving your concerns with clarity and fairness.